Dear Sir or Madam,
we would like to kindly inform you that the cause of noises coming from the main axis is often insufficient lubrication of the movable parts.
At the beginning, certain noises are normal as the lubricant needs time to distribute evenly. However, if the noises do not decrease on their own after a certain period of time, we recommend the following procedure:
- Please open the upper cover of the device to expose the main axis
- Please lubricate the tank cover (117) and cover (119)
For suitable lubrication, we recommend our high-quality silicone-based lubricant which can be found in our online shop.
Of course, other silicone-based lubricants are also suitable.